When correcting a bug in OutSystems, what is the recommended first step?

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The recommended first step when correcting a bug in OutSystems is to check the logs for errors. This approach is essential because logs provide insights into what went wrong and can offer specific error messages that pinpoint the issue. Analyzing logs allows developers to understand the context of the problem, such as identifying which actions or processes failed, the conditions under which the bug occurred, and any unexpected behaviors that might have led to the error.

Starting with log analysis streamlines the debugging process. It saves time that might be spent validating inputs or reviewing server actions without a clear understanding of the actual issue. Logs can reveal critical information that can lead directly to the part of the code or configuration that needs attention, making it a more efficient approach to troubleshooting.

In contrast, while validating user inputs and reviewing server actions are important steps in bug fixing, they are secondary actions that should be undertaken after identifying the underlying issue from the logs. Testing the module in production can risk impacting users and is best performed after the bug has been identified and resolved in a development or staging environment.

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